Privacy Policy

Last updated: 01.09.2025

This information is provided pursuant to Regulation (EU) 2016/679 (GDPR) and describes the methods of processing personal data of users who interact with the website www.tilroom.ch.

1. Data controller

The Data Controller is: Til Room – Via Besso 42A – 6900 Lugano (CH) – Email: info@tilroom.ch

2. Types of data collected and purposes

By browsing this site, personal data may be collected through:

  • Contact form: to respond to requests or communications sent by the user.
  • Newsletter subscription form: to send updates, news or promotions related to events, activities and services offered by Til Room.
  • Event/workshop registration form: to manage registrations for organized activities.
  • Booking form: to request availability and book spaces or services.

Providing data is optional, but failure to enter the required information may make it impossible to provide the requested service.

3. Legal basis for processing

Data is processed on the basis of:

  • Explicit consent of the user, expressed through the completion of forms on the site;
  • Performance of a contract or pre-contractual measures (e.g. for booking requests);
  • Legal obligations, where applicable.

4. Methods and duration of processing

Processing is carried out using manual and electronic tools, in compliance with the security measures provided by the GDPR. Data is kept for the time strictly necessary to manage the user's request or to provide the requested service, and in any case no longer than 24 months, except for further legal obligations.

5. Disclosure to third parties

The collected data is not transferred to third parties, unless necessary for the provision of a specific service or in compliance with legal obligations. Third-party tools that may process data through the site:

  • Google Maps (map integration)
  • Contact forms
  • Newsletter / subscription plugin (if activated in the future)

6. Rights of the data subject

Under articles 15-22 of the GDPR, every user has the right to:

  • Access their personal data
  • Request rectification or deletion
  • Object to processing
  • Restrict processing in certain cases
  • Request data portability

Requests should be sent to: info@tilroom.ch

7. Changes to this policy

Til Room reserves the right to update this Privacy Policy at any time. The updated version will always be available on this page.

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